Frequently Asked Questions
Everything you need to know about shopping with Paradoxe.
How long does international shipping take?
Standard international shipping typically takes 7-14 business days. Express options are available at checkout for delivery within 3-5 business days.
What is your return policy for seasonal collections?
We offer a 30-day return window for all items in original condition with tags attached. Please note that items marked as Final Sale are not eligible for return.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What payment methods do you accept?
Paradoxe accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Paradoxe is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.